You have 14 Days to Fix Ringing Ears or It Will Be Too Late...Learn More

Hearing Aid Programming Adjustments from Home | Teleaudiology through Phonak eSolutions

Skilled Listening to Support Programming Changes from Residence | Teleaudiology. Dr. Cliff Olson, Audiologist and founding father of Utilized Listening to Options in Anthem Arizona, discusses how he can program your listening to aids with out being in his clinic through the use of Phonak eSolutions.

Web site:

For extra info go to:

*Please examine particular person state rules earlier than participating in teleaudiology.

Teleaudiology is the utilization of telecommunications like video conferencing and web connectivity to ship listening to healthcare providers to sufferers that will not have entry to audiology providers. On the whole, the idea was supposed to supply accessibility to people who dwell in rural communities. For the reason that growth of this expertise, it has been utilized to a big diploma by the Veterans Administration.

Luckily, some features of teleaudiology have labored their method into Audiology clinics because of the event of latest listening to support expertise.

In my clinic, I’ve numerous sufferers who journey from out of city & even out of state to obtain listening to therapy. The issue is, they finally return house and their entry to me is proscribed till they arrive again to Arizona and go to my clinic once more.

Beforehand, I’ve been capable of make small changes to listening to support programming primarily based on restricted suggestions obtained from an app, however that is the place Phonak’s new Marvel Listening to Aids take distant listening to support changes to an entire new stage.

First we obtain the free MyPhonak App on the affected person’s Apple or Android Smartphone through the preliminary programming of their listening to aids whereas they’re in my workplace. Then, within the eSolutions portion of the Programming Software program, I ship the affected person an invitation to their e mail tackle on file. They will both settle for this invitation, or enter a code manually. Then they observe a easy sequence to setup their account and pair their listening to aids to the App. The software program on my finish tracks the progress of the connection and let’s me know when the account is setup and when the listening to aids are paired. Then, we’re set for a dwell programming session.

When the affected person returns again house and it’s time for his or her scheduled distant programming session, They click on on the Distant Assist button inside their MyPhonak App. On the identical scheduled time, I click on on “Begin Distant Assist”. Contained in the affected person’s App, they’ll Settle for or Decline my video name.
As soon as related to the affected person’s listening to aids through the distant session, I can evaluate Their datalogging to see what number of hours they’ve worn Thier gadgets on common. I can see the proportion of time that they’ve spent in quite a lot of automated program settings, I can see how a lot time they’ve spent streaming, I can see how usually they’ve became thier handbook program settings, and I may even see what quantity modifications they’ve been making in several listening environments . I sometimes take screenshots of this information and ship them to sufferers to allow them to see precisely what their listening to aids are doing.

And naturally, I could make programming changes, significantly if we’re nonetheless making an attempt to get a affected person as much as their full listening to loss prescription, that we measured utilizing Actual Ear Measurement throughout their preliminary go to. And I can do all of this in actual time as they put on their listening to aids so I can obtain fast suggestions
The MyPhonak app additionally has a Listening to Diary that enables my sufferers to price their listening to support expertise and depart suggestions. I can then view this suggestions in my Listening to Diary Dashboard and Reply if essential. If personalised care is what you need, that is about as personalised because it will get.

With Phonak Marvel Listening to Aids, sufferers who wouldn’t usually have common entry to my clinic can now obtain the identical stage of care, even when they dwell in a wholly completely different nation. The one factor that I encourage along with one of these distant care is to discover a native supplier who can deal with routine listening to support upkeep & earwax removing which I like to recommend at least 2 occasions per yr.
On the finish of the day, listening to support expertise is permitting us to take away the obstacles for entry to excessive stage audiologic care for people who could not have had handy entry to it in any other case. Now not are you restricted to the extent of care supplied in your geographical space, or restricted by mobility points. You’ll be able to nonetheless obtain terrific care even in case you are not sitting within the workplace of your listening to care supplier.

New Hampshire Listening to Care Supplier Statute 137-F:16 Individuals From Different Jurisdictions; Licensure. – The board could waive licensure necessities for an applicant who:
I. Is licensed by one other jurisdiction the place the necessities for licensure are larger than or equal to these required on this state; and
II. Is working towards audiology 20 days or much less in New Hampshire in any calendar yr.
Supply. 1996, 236:1, eff. Jan. 1, 1997.


View Comments (23)

  • Is it possible for an audiologist to turn off patient's hearing aids from his office computer?

  • So can this still be done with a device not purchased in a particular clinic? Say if I bought it used or it was passed along from someone who passed away?

  • Hello Sir , I am from India. I need your support for my daughter. She is deef and dumb. She has also phonak hearing aid .

  • I'm in India. Is that ok for you to help us? We are using Phonak audio marvel.
    Kindly let me know the fee as well

  • I purchased two Phonak M-90's from TruHearing and they set me up with a local provider. I asked the local provider about this remote App and they said that it wasn't available because I used the online provider. I don't think I need it right now but is it possible to get this service from you or another audiologist when I need them adjusted in the future?

  • would you produce a video, where you compere an fully manual REM-setting with TargetMetch oder ResoundAutoREM?

  • "This is where today's video sponsor, Phonak, has taken remote adjustment of hearing aids to an entirely new level ..." This statement appears at 1:39 into the video. Dr. Cliff, will you kindly describe your relationship with sponsoring hearing aid manufacturers? Thanks.

  • If you've purchased your Phonak Marvel through another audiologist and set up the remote capabilities is it possible to transfer the information to another audiologist (such as yourself) to review and potentially make adjustments remotely. If so, what does one need to do inorder to set this up?